Shipping policy
GiftNestHQ. Contact: giftnesthq@gmail.com.
Last updated: 14 November 2026
Where we ship
We ship to UK addresses only. International delivery is not offered unless we later add it here.
How long dispatch takes
Our throws, hooded blankets and cushions are made to order and dispatched by our UK maker. Please allow 7–9 working days in total for making and delivery. For Christmas, order by Thursday 10 December 2026.
Delivery times and charges
Standard UK delivery is £4.99, or free on orders over £50. We don't currently offer express delivery.
Delivery is with Royal Mail Tracked 48. After dispatch, delivery usually takes 2–3 working days, and is included in the 7–9 working day total above. These are estimates, not guaranteed dates.
Christmas delivery (2026)
Order by Thursday 10 December 2026 for expected delivery before Christmas to UK addresses. These items are made to order, so please allow 7–9 working days. Always go by the date on the product page if it shows an earlier cut-off.
This last-order date is for expected delivery before Christmas, not a guaranteed arrival on a particular day. Once a parcel is with the carrier, timing is with them. We cannot guarantee courier delivery dates.
Royal Mail's published last posting dates for Christmas 2026 (inland UK), from royalmail.com/christmas/last-posting-dates, checked 14 November 2026. Royal Mail says they are correct at the time of publishing and may change:
- Friday 18 December 2026 — 2nd Class, 2nd Class Signed For
- Saturday 19 December 2026 — Royal Mail Tracked 48
- Monday 21 December 2026 — 1st Class, 1st Class Signed For, Royal Mail Tracked 24
- Wednesday 23 December 2026 — Special Delivery Guaranteed
After the last open cut-off, we will still accept orders, but they should not be expected to arrive before Christmas.
Tracking, delays and problems
We email a tracking link when the order has been dispatched, where the service includes tracking. If a parcel is delayed, lost or arrives damaged, contact giftnesthq@gmail.com and we will look into it with Royal Mail Tracked 48. Please also see the Returns & Refunds Policy.
Returns of goods to us
How to send an item back, who pays return postage, and your cancellation rights are in the Returns & Refunds Policy. You pay the return postage for change-of-mind returns. Personalised items (throws, blankets and cushions) can't be returned for a change of mind unless they are faulty or damaged.